Shipping Policy

At Khloes Floral Supplies, we ship floral supplies and specialty products throughout the United States.

Order Processing :

Orders are processed during our regular business hours. Processing times may vary depending on product availability, order volume, holidays, and whether an item is a preorder or special order.

Some products may have a separate estimated arrival or shipping timeframe listed on the product page.

Shipping :

Shipping costs are calculated based on the order, destination, package size, weight, and shipping method selected at checkout.

Once your order has shipped, you will receive tracking information when available.

Khloes Floral Supplies is not responsible for delays caused by the shipping carrier, weather, natural disasters, incorrect addresses, or circumstances outside our control.

Incorrect Shipping Address :

Customers are responsible for providing a complete and accurate shipping address.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the order.

Local Pickup : Local pickup is available in McAllen, Texas.

Customers selecting pickup will receive instructions regarding pickup arrangements after their order is confirmed.

Please do not come for pickup until you have received confirmation that your order is ready.

Damaged Packages :

If your package arrives damaged, please take photographs of the package and merchandise and contact us within 48 hours of delivery at 956-442-4014.